Privacy Policy

Move Forward Education privacy policy
Last modified: May 30, 2024
Current version: 1.0.2

We respect your privacy. Since we started, we’ve aspired to build our Services with a set of strong privacy principles in mind.

Move Forward Education provides various mobile applications to the world. Our Privacy Policy helps explain our information practices. For example, we talk about what information we collect and how this affects you.

The first section below describes in a nut-shell the key points you are most interested to know about and later sections describe them in more detail.

In a Nutshell

What information we collect to provide you best app experience

  1. Your name (when you register an account within the app)
  2. Your email address (when you register an account within the app)
  3. Usage, Crash and Log Information
  4. Device and Connection Information (for statistics purpose only)
  5. We may collect information about how you interact with the app, such as your browsing activities and preferences.

What important information we do not collect

  1. Your mobile phone number
  2. Your address
  3. Any government or non government identification numbers through which we can identify who you are
  4. Any credit card numbers or bank account numbers

Whom do we share these information with

We share the collected information only to Google so that Firebase related services (such as Firebase Crashlytics, Firebase Analytics etc) provided by them to the app developers can be used for creating a better app for the users. When you contact us by email, your email address is never shared with any third party and it’s only used by Move Forward Education for responding to your comments/queries.

How long the information is retained with us

  1. Usage statistics is retained till you continue use our services.
  2. Your email communication information is retrieved with us as long as we are not cleaning up our inbox.

In Detail

When we say “Move Forward Education,” “our,” “we,” or “us,” we’re talking about Move Forward Education team. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise.

Please also read Move Forward Education’s Terms of Service (“Terms”), which describes the terms under which you use our Services.

Information We Collect

Move Forward Education receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.

Information You Provide

Customer Support. You may provide us with information related to your use of our Services, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access or disclosure. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our obligations to you.

Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

Automatically Collected Information

Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

Transactional Information. If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.

Device and Connection Information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, IP address, mobile network service provider, and device identifiers.

Cookies. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services. For example, we use cookies to provide online help and support for Move Forward Education and other web-based services.

Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with Google to distribute our apps, provide our infrastructure, delivery, and other systems, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, play store may provide us reports to help us diagnose and fix service issues.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

Communications About Our Services. We communicate with you about our Services and features and let you know about our terms and policies and other important updates. We may provide you marketing for our Services.

Third-Party Banner Ads. We do not allow third-party banner ads on Move Forward Education apps. We have no intention to introduce them, but if we ever do, we will update this policy.

Third-Party Banner Ads and Full-Screen Interstitial Ads. Some of our apps show interest based banner ads or full-screen interstitial ads from Google AdSense in between screen transitions with an intention not to destruct you while using a particular feature of the app. The frequency of showing ads and number of ads shown during a session may vary time to time and is solely the decission of Move Forward Education team. We may accept your feedback and opinion about the same and may fine tune these parameters (e.g. nature of ads, frequency of showing ads etc.).

Information You And We Share

You share your information as you use our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Third-Party Providers. We work with third-party providers like Google to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.

Third-Party Services. When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Managing Your Information

Currently there is no way you can see what data you have shared with us and we regularly cleanup data of the users who are no longer using our services. If you decide that we should delete your usage data, you should stop using our services. After a short amount of time all your usage data will be deleted automatically.

Our Global Operations

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to India and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates To Our Policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Account Deletion Guidelines

To delete your account from our app, please follow the below link Account Deletion Guidelines

Contact Us

If you have questions about our Privacy Policy, please contact us at moveforwardeducation@gmail.com